Michael D, 17 Apr 2021
I would encourage the instructor staff on all campuses to reiterate the importance of putting in the time to study and review on your own outside of the class. I'm terrible at time management and should have prioritized a little more time for study and review. Having that discussion with an instructor I think would have helped. While I don't typically need or tend to use a lot of time outside of class to reinforce what I learn, it would have absolutely helped me in this case (just based on the insane amount of information being ingested in such a short time frame.) Otherwise, it was a great experience and a great class!
Kiana H, 17 Apr 2021
i have an understanding and what ITIl is
Jesus L, 17 Apr 2021
Overall the course provided more background and applicable scenarios that were brought in by the instructor than originally expected.
Justin M, 17 Apr 2021
The course was structured and presented in a manner consistent with an overall approach for even a beginner-level student.
Grady P, 16 Apr 2021
Great learning experience because the instructor. There is an old saying, "you take the professor not the class."
Jeremy S, 16 Apr 2021
Enjoyed the week looking forward to furthering my education.
Eric L, 16 Apr 2021
Excellent course and instructor. I was completely unfamiliar with ITIL before this introduction, and now I intend to pursue higher certification.
Eric O, 16 Apr 2021
Very well structured and very well organized program. I don't know nothing in day one but after day 5 I think I will be able to talk the lingo of the ITIL 4 foundation.....it gave me lots of confidence to go out there and start talking about ITIL. I strongly recommend this to anyone who wants to start with their IT career. Thanks to ACI and Denise Heinle.