ITIL 4 Foundation ENT Reviews

Excellent course and instructor. I was completely unfamiliar with ITIL before this introduction, and now I intend to pursue higher certification.

Very well structured and very well organized program. I don't know nothing in day one but after day 5 I think I will be able to talk the lingo of the ITIL 4 foundation.....it gave me lots of confidence to go out there and start talking about ITIL. I strongly recommend this to anyone who wants to start with their IT career. Thanks to ACI and Denise Heinle.

The course itself was pretty easy to understand.

I think the course is very informative. I think it's a very short time period that we have to learn everything in. However, that was discussed when we went through the orientation. It makes sense that this first week is an all day event rather than just four hours a day because there is so much to learn. I believe everything is there to learn, we certainly had a great instructor I just have to apply it.

the instructor is what I neededin terms of explaination of topics

It was well done and taught.

great times and good knowledge base

A week was a good time to learn all the information. I recommend reading the book and all slides prior to the start of class. It really helped.

Everything is good, its just a lot of information to cover in kind of a short time. I guess that's just the way things are though.

It may seem overwhelming at first because of all the material covered but it is effective and the time goes by fast. Mr. Woods is a fantastic teacher and made the course more enjoyable, he puts a lot of effort into the course and teachings. I am walking away with way more knowledge than expected.