I am very glad that this training was given. It is a very important area and I have felt uncertain in the past how to cope with potentially suicidal customers - especially whether I was meant to deal with them or pass to other services. This has given me an awareness of my role as well as the skills needed to carry out that role.

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Gina M, 03 Sep 2024

Really helpful useful session

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Anne H, 02 Sep 2024

Very pleased that I had the opportunity to attend this very well presented course. I must add that the tutor was good in encouraging us to be bold (but caring, of course) if we find ourselves in a situation where someone may be thinking of self-harm, not to hold back in using the word suicide if we think this could be in the person's mind.

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