Personal Effectiveness Reviews

Appreciation of the importance of active listening, and empowering people to perform their role and develop where necessary and as required by themselves. Also learning how to turn a difficult situation by flipping the approach to defuse any potential negativity from the employee.

Mark did great really enjoyed the session

Excellent course.

Enjoyable, mark was very enthusiastic and engaging definitely one of the better trainers that has been to site throughout this internal course to do a workshop delivery.

Very nice

Mark was fantastic in his delivery and teaching the theory and implementing this in practical sessions.

Was a really great day. Very informative.

Great - one of the most engaging training courses I have done

Thank you to Mark

Fascinating look at conflict management, dealing with the subject and applying it to the work and private life