Personal Effectiveness Reviews

It was a bit short to get into detail but it was still useful.

Very good whistle stop class that provided models and research that can be explored further if needed. Can definitely use in practice. Would have liked more in-depth with regards to influencing, negotiating and persuading as I think we just hit tip of iceberg but understand that it was a quick fire class so would not be the time. Good foundation for further learning. Trainer presented very well. Friendly, organised and knowledgeable.

Thought it was a very good course and learnt several good points to enact going forward.

Innovative way of looking at leading the team while working from home

The workshop is very informative and knowledgeable.

Mark was is consice and to the point. Giving excellent real life relatable examples.

Good

Really enjoyed it. Very useful and relevant

Great course very informative

Appreciation of the importance of active listening, and empowering people to perform their role and develop where necessary and as required by themselves. Also learning how to turn a difficult situation by flipping the approach to defuse any potential negativity from the employee.