Personal Effectiveness Reviews

It was full of good content on how to influence, What would really help would be to have a section of how to handle it when influencing not working. Really good example was on the active listening seciton where said if come back all defensive don't go to stage two, go back to stage 1 etc. ie it's good to have ideas of what to do but even better is to know how to move on when things aren't going right and get back on track, try something else.

Really helpful as I am a new manager, I will use this training to support my management style, actions etc. Thank you - a very interesting and useful training!

Only online learning I have attended where the trainer kept me engaged all the way through

The subject matter was good and explained how managers need to think about themselves as managers as well as the ability, values and motivation of the staff that they manage. The pace of the session was good though it was affected by the fact that the session was virtual which made interaction challenging.

I felt Rich was very inclusive, I liked that he geared his discussion to the work & aims of the EA and also discussed and encouraged thoughts and input from us all, not just telling us the right answer / approach

Very knowledgeable trainer and very informative

Excellent tutor. Some difficulties with MS Teams. Breakout rooms would be better

VERY WELL PRESENTED AND INFORMATIVE, KNOWLEDGEABLE TRAINER

Very well paced and thought out. also spent time fully explaining the content

I have thoroughly enjoyed the course today. I particularly found Rich engaging with a very encouraging manner. He has given us lots to go away and think about. Thanks you