Rebecca D, 12 Jun 2023
Very good whistle stop class that provided models and research that can be explored further if needed. Can definitely use in practice. Would have liked more in-depth with regards to influencing, negotiating and persuading as I think we just hit tip of iceberg but understand that it was a quick fire class so would not be the time. Good foundation for further learning. Trainer presented very well. Friendly, organised and knowledgeable.
Paul S, 26 May 2023
Thought it was a very good course and learnt several good points to enact going forward.
Aneta W, 26 May 2023
Innovative way of looking at leading the team while working from home
Ramille P, 26 May 2023
The workshop is very informative and knowledgeable.
Kathryn S, 16 May 2023
Really enjoyed it. Very useful and relevant
Elaine F, 16 May 2023
Appreciation of the importance of active listening, and empowering people to perform their role and develop where necessary and as required by themselves. Also learning how to turn a difficult situation by flipping the approach to defuse any potential negativity from the employee.
Byren W, 09 May 2023
Mark did great really enjoyed the session
Amy B, 09 May 2023
Enjoyable, mark was very enthusiastic and engaging definitely one of the better trainers that has been to site throughout this internal course to do a workshop delivery.