Personal Effectiveness Reviews

Course was well run dispute being virtual

Well organised, I was sceptical about an on-line course but was very impressed with it and particularly the trainer. Thank you Richard

It was full of good content on how to influence, What would really help would be to have a section of how to handle it when influencing not working. Really good example was on the active listening seciton where said if come back all defensive don't go to stage two, go back to stage 1 etc. ie it's good to have ideas of what to do but even better is to know how to move on when things aren't going right and get back on track, try something else.

The subject matter was good and explained how managers need to think about themselves as managers as well as the ability, values and motivation of the staff that they manage. The pace of the session was good though it was affected by the fact that the session was virtual which made interaction challenging.

Learnt some useful influencing techniques which I'll try to apply in my day job and specifically on my projects. The trainer is very confident and very knowledgeable on the subject.

Good day, learnt a lot although I'm not sure all will be relevant or applicable to my role.

Course was well run dispute being virtual

An interactive and engaging session, especially considering it was held virtually. Richard was interesting to listen to, and great to hear his examples and personal experience. I will definitely use what I have learnt in my every day work.

I thought the course content was really good although I suspect I would have got more from a face a face session rather than than an online one. I liked the split into three x 1.5 hour sessions - just about right for me. I would have liked the slides sent out before the course if possible. Also Teams isn't fully rolled out at the EA yet and logging in via the phone is a pain in the backside - much betterto use home laptop but I didn't realise this up front.

I understand we are in the middle of a global pandemic, but it seems to me that we would have got much more from the course if it was face to face.