Showing 551–560 of 6,099 reviews (5 star)
This course was thorough, informative, the most engaging training that I’ve been on in years, and allowed myself and others to quickly become comfortable, confident, and able to carry out the techniques safely and effectively.
Very professional. Clear and concise information. Delivered in a friendly professional and engaging manor.
I have done many courses on conflict management and de-escalation, this has been my favourite in terms of real usable skills.
The course was informative, and broken down into manageable sections. I didn’t feel overloaded with information. I’ve taken a lot away from the learning. Jamie was very engaging and I enjoyed the interactions, I definitely learn better that way.
Response: Thank you, Lorna. We appreciate your feedback and are pleased to hear the course structure and delivery supported your learning, with opportunities for interaction helping to make the content manageable and engaging.
It was good we learnt new things we did not know
Fantastic ways to safely use deflection and redirection with a service user
Response: Thank you, Tracy. We appreciate your feedback and are pleased to hear the session supported your understanding of safe distraction and diversion strategies.