Showing 5,011–5,020 of 6,480 reviews
Initially was very sceptical upon being booked onto the course as I felt the standard MVA/CRT training that is usually rolled out left me unconfident and ill equipped to deal with aspects of the job role. Upon entering the room on the first day, riddled with social anxiety, Ben immediately put me at ease, introduced himself with a massive smile. Ben was very passionate in teaching this course, it was very evident that this was something close to his heart that made me genuinely interested in learning the theory and the practical aspects of the course. The practical aspects of the course was repeatedly drilled into us, and he tested with intent and rigour to replicate real life scenarios so I felt confident in using the techniques. Rachel was also brilliant. Very out-going, put me at ease and again passionate about what she was teaching so I bought into it. The course was outstanding, by far the most enjoyable course I've been on, nothing but great things to state about both trainers and the course itself and most importantly I am confident to use both verbal techniques and practical techniques right away with no hesitation. Seriously impressed
Course was really great, trainer was very clear on instructions an helping out when not understanding.
The course was great for a recap for everything! Trainer was really friendly and had so much knowledge for everything.
Really enjoyed the course ! Learnt so much and feel so much more confident to go onto shift !!!
Thank you so much Ben you're very good teacher really