Practical, safety-focused learning is the course’s defining strength: attendees say it links clear theory on positive behaviour support, de-escalation, law, dignity and least-restrictive practice to step-by-step demonstrations, realistic scenarios and repeated practice. They value knowledgeable, patient and approachable trainers who use humour, lived experience and feedback to keep demanding subjects engaging, inclusive and easy to understand. The well-organised sessions build confidence that transfers directly to supporting children, patients and service users at work, although some find the theory lengthy.
Generated from recent reviews; may not reflect every review
Showing 211–220 of 276 reviews (4 star)
I found the course educational and delivered in a relaxed yet professional manner.
Thoroughly enjoyed the course, and I learnt a great deal. The training booklet is a good useful resource with good information in, which is very relevant. Rachael was absolutely fantastic at teaching and clearly knows her stuff, and made the class fun and bubbly. Thank you.
Excellent presentation, knowledgeable, good equipment.