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RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher Reviews

Uche E, 20 Jan 2026

The course is very interesting and educative and the trainer Linsey is very perfect at what she does as a teacher...very good trainer

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Cynthia I, 20 Jan 2026

Lindsey was an excellent trainer, she delivered the PBS training very well, the content of the training was delivered very well and has made me very confident in my knowledge about moving and handling, behaviour of concern and challenging behaviour.

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Oluwatosin A, 20 Jan 2026

Excellent course delivery. Understood every bit of the training It was theoretical and practical The trainer (Linsey ward) interacted well. It was fun and engaging. The breaking techniques was well carried out. She also outlined what influences challenging behavior such as life experience(upbringing), Race, culture etc. She spoke about STEPS S-Space T- Touching E-eye contact P- posture S-speech. It was quite engaging.
Response : Hi Oluwatosin. Thank you for your feedback. I’m glad to hear that you found the course delivery excellent and that Linsey’s approach made the session engaging and enjoyable. It’s great to know that both the theoretical and practical elements, including the breaking techniques and STEPS framework, supported your understanding of PBS and the factors that can influence people’s behaviour.

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Andrew B, 16 Jan 2026

Good information

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Kathryn F, 16 Jan 2026

Made the course very comfortable and easy to understand

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Lorraine B, 16 Jan 2026

The course was quite fun and enjoyable and useful if needed

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Carla K, 16 Jan 2026

Really enjoyed the course it was put over to us in a manner I understood. Was asked all the way through if I understood what she was teaching us

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Sharon W, 16 Jan 2026

Course very good

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Elizabeth D, 16 Jan 2026

Enjoyed the course today was really enjoyable kept my interest but room was col

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Lusa R, 16 Jan 2026

Amy Mellor, was very interesting through the course,

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