RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,310 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 51–60 of 3,324 reviews

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I was really nervous about the course and I also wasn’t feeling well both Ben and Dan made me Less nervous about today and they were both great trainers

Amy T · 11 Sep 2026
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“

Very good content and extremely relevant and useful to my job role. Ben and Dan were very thorough and made sure i was confident with what was being taught. Very enjoyable day

Wendy H · 11 Sep 2026
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Really engaging course, delivered by people who are very well informed and have values that align in Horizons. Thank you for a great day.

Sammy B · 11 Sep 2026
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Amazing

grace S · 09 Sep 2026
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Very interesting and engaging course. I had fun

Daniel N · 09 Sep 2026
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Response: Thank you, Daniel. We appreciate your feedback and are delighted to hear you found the course interesting and engaging. It’s great to know you enjoyed the training and had such a positive learning experience.

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I learnt a lot from the course and the trainer was amazing.

CATHERINE I · 09 Sep 2026
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Response: Thank you, Catherine. We appreciate your feedback and are delighted to hear you gained so much from the course. It’s great to know the trainer contributed to such a positive and valuable learning experience.

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Great material and understandable

Emmanuel A · 09 Sep 2026
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Fabulous

Gail H · 09 Sep 2026
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Great

Gloria I · 09 Sep 2026
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It was very good and refreshed my memory

Shelley B · 09 Sep 2026
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