RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,310 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 21–30 of 3,324 reviews

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Always easy to talk to Craig who listens to us all

Emma F · 24 Sep 2026
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Makes it fun but gets the theory and practices across with skill and understanding- able to answer questions with value and knowledge

Claire H · 24 Sep 2026
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Response: Thank you, Claire. We appreciate your feedback and are delighted to hear you found the training both enjoyable and valuable. It’s great to know the trainer balanced theory and practical learning effectively, while providing knowledgeable and helpful responses to questions throughout the course.

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Craig and Kala are very engaging and entertaining.

Louise P · 24 Sep 2026
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Brilliant refresher really useful. Craig was excellent and tailored the course to our needs and questions. Found it really useful for my role.

Adele W · 24 Sep 2026
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Really interactive and exciting while also rich in content.

Ugochukwu A · 21 Sep 2026
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Alan kept it fun and humorous which allowed me to remain fully engaged in the course. I also gained some important knowledge on the course.

Luke G · 21 Sep 2026
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Very good. Nice refesher

Gary D · 18 Sep 2026
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Very useful training

Kathleen D · 18 Sep 2026
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Response: Thank you, Kathleen. We appreciate your feedback and are pleased to hear you found the training useful and valuable to your learning.

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Great

Nadina W · 18 Sep 2026
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Excellent course thank you

Julie S · 16 Sep 2026
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