RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,392 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 11–20 of 3,407 reviews

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“

Great course with lots of interesting information, that relates to personal life and workplace. Course was interactive and fun, very nice environment. Took away lots of new information

Jess C · 21 Oct 2026
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“

Relly felt at ease with all the course. Learnt lots.

Vicky M · 21 Oct 2026
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“

Enjoyed the refresher course and especially enjoyed touching on the trauma side which we haven't previously. Great to see Liam back again, he makes the course enjoyable

Gemma W · 21 Oct 2026
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“

Very informant course even after 3rd year. Enjoyed the trauma and how the brain works part. New part of course brilliant

Deborah T · 21 Oct 2026
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“

Found the trauma work very interesting..taught me things I didn’t know as a manager so Thankyou Liam..great session..professional and interesting

Patricia C · 21 Oct 2026
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Response: Thank you, Patricia! It’s lovely to hear the session offered a fresh perspective to take into your management role. Exploring trauma can prompt valuable reflection on how we support both individuals and our teams. Liam will be so pleased to know his teaching made a difference!

“

Enjoyable and informative as always. Liam is so knowledgeable and keeps us engaged. The trauma content was fascinating and I’m taking so much away with me.

Tracey B · 21 Oct 2026
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“

Really kind and professional, lots of useful information given and the extra trauma training has been really good and will help when supporting individuals Thankyou .

Sheena W · 21 Oct 2026
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Really enjoyed the training today, trauma training very good and helpful

Helen W · 21 Oct 2026
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“

Liam was a brilliant trainer. He kept the cause really interesting including a talk on trauma. The physical part was great. Liam explained things really well

Barbara G · 21 Oct 2026
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Have enjoyed the course trainer explained things well, presented. enjoyed the trauma section. VERY inciteful. adding to previous learning.

Andrew B · 21 Oct 2026
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