RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 11–20 of 3,248 reviews

Sort by

Good course content

Louise B · 28 Aug 2026
Helpful review?YesNo
Report review

He was clear and supportive

Joanne K · 28 Aug 2026
Helpful review?YesNo
Report review

Good information that is useful for my role.

Joanne B · 27 Aug 2026
Helpful review?YesNo
Report review

Response: Thank you, Joanne! We’re glad you found the course relevant and useful for your role.

Clear,precise instruction.good power points.discussion encouraged

Beverley P · 27 Aug 2026
Helpful review?YesNo
Report review

Wonderful training provided by Kieran. Very helpful.

Emma H · 26 Aug 2026
Helpful review?YesNo
Report review

Enjoyed my training by Kieran and found it was informative for myself in apply to my daily work.

Paula G · 26 Aug 2026
Helpful review?YesNo
Report review

Response: Thank you, Paula! We’re pleased you enjoyed Kieran’s session and found the learning relevant and useful for your day-to-day work.

Interesting course with easy to understand diagrams etc.

Carol W · 26 Aug 2026
Helpful review?YesNo
Report review

Very informative and interesting, taken away lots of knowledge.

Sharon W · 25 Aug 2026
Helpful review?YesNo
Report review

Response: Thank you, Sharon! We’re delighted you found the course interesting and came away with plenty of useful knowledge.

Perfect team, I am happy to do more trainings with them both

Mihaela F · 24 Aug 2026
Helpful review?YesNo
Report review

Kieran was friendly, clear and made Training a positive experience.

Jane D · 18 Aug 2026
Helpful review?YesNo
Report review