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RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher Reviews
Ann-Marie L, 04 Feb 2026
Thoroughly enjoyed this refresher course. The practical side was very relevant to my position. I am now in a better position to support both customers and staff.Response : Hi Ann-Marie. Thank you for your feedback. I’m glad to hear you thoroughly enjoyed the refresher course and found the practical side relevant to your role. It’s great to know you now feel in a better position to offer support when required.
Stephanie F, 04 Feb 2026
Great refresher course, both ladies made it interesting and easy to follow
Colette S, 04 Feb 2026
I thoroughly enjoyed this course. Lucy, the trainer was excellent in her presentation. It was very relevant to our job role.
Emelda C, 04 Feb 2026
Lucy's presentation and explanation of the course was excellent
Chris B, 04 Feb 2026
I really enjoyed the refresher course today I found Lucy very knowledgeable about the course made it interesting and good at demonstrating the breakaway techniquesResponse : Hi Chris. Thank you for your feedback. I’m glad to hear you enjoyed the refresher course and found Lucy’s knowledge and demonstrations of the breakaway techniques engaging and helpful.
Leigh S, 30 Jan 2026
Great course at refreshing what you have already learnt. nice friendly trainer, will help if your not sure.Response : Hi Leigh. Thank you for your feedback. I’m glad to hear that you found the course a helpful refresher and that Alan was friendly and supportive.
JOYCE O, 29 Jan 2026
Lesson was well taught and understood. The trainer was very patient and made sure it was understood before introducing the next topic.Response : Thank you, Joyce. We appreciate your feedback and are pleased to hear the session was clearly delivered and that Linsey's patient approach supported your understanding throughout.