RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 111–120 of 3,248 reviews

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Brilliant for both content and presentation.

Gillian K · 02 Jun 2026
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Response: Thank you, Gillian. We appreciate your feedback and are pleased to hear you found both the content and delivery of the course brilliant.

Amazing

Peter N · 02 Jun 2026
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Our trainer was brilliant ,help full if was unsure about anything and made sure we was sure about what we had been learnt .

Sarah T · 29 May 2026
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Thank you 😊

Teresa's G · 26 May 2026
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Response: Thank you, Teresa. We appreciate your feedback and are pleased to hear you had a positive experience.

Very good information on each topic that was given. Fantastic training course.

Shannon L · 25 May 2026
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Response: Thank you, Shannon. We appreciate your feedback and are pleased to hear you found the information across the topics valuable and enjoyed the training course.

Very informative course,well set out and engaging.

Linda S · 25 May 2026
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Trainer had good communication with us. All lectures was understood.

Marie W · 25 May 2026
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Kieran made the course interesting and was very mindful of the hot weather for people

Julie S · 25 May 2026
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Response: Thank you, Julie. We appreciate your feedback and are pleased to hear Kieran made the course engaging and remained mindful of the group’s comfort throughout the session.

Very good.

Sandra F · 25 May 2026
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Very relaxed and informative course.

Claire h · 25 May 2026
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