RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 111–120 of 3,349 reviews

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Very good at her job enjoyed all aspects of the course .Would recommend her .Enjoyed it so much .

Carol C · 10 Aug 2026
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Verry well delverd explained well anything did not understand whent over agane till understood

Laura W · 10 Aug 2026
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Lindsey was very interactive with everyone and did an amazing job demonstrating and learning us the whole course.

India S · 10 Aug 2026
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Very satisfactory

Joseph O · 06 Aug 2026
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Very good course

Julie W · 06 Aug 2026
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Kieran explained everything well and at a good pace making sure everyone fully understood the information

Joedey J · 06 Aug 2026
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Response: Thank you, Joedey. We appreciate your feedback and are pleased to hear you found the training clear and well paced. It’s great to know Kieran took the time to ensure everyone understood the content and felt supported throughout the course.

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Excellent informative course delivered by Kieran. Always informative and enjoyable.

Amy R · 06 Aug 2026
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A wonderful course to aid how we breakaway safely. Laura Philbin is so dedicated and professional.

Jackie W · 05 Aug 2026
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Great trainer. Easy to understand and lots to take home for work

Bev H · 04 Aug 2026
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Response: Thank you, Bev. We appreciate your feedback and are delighted to hear you found the training easy to understand. It's great to know the trainer's delivery supported your learning and provided valuable knowledge that you can apply in your role.

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Fun course

Mel S · 04 Aug 2026
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