RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 121–130 of 3,248 reviews

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Kieran made the course interesting and relaxed

Joanne W · 25 May 2026
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It addressed the practical needs of the job and it is well structured

Ronald B · 22 May 2026
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Response: Thank you, Ronald. We appreciate your feedback and are pleased to hear the course was well structured and relevant to the practical needs of your role.

A very good refresher course.

Aimee M · 21 May 2026
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Response: Thank you, Aimee. We appreciate your feedback and are pleased to hear you found the refresher course valuable.

Informative

Robert K · 20 May 2026
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Response: Thank you, Robert. We appreciate your feedback and are pleased to hear you found the session informative.

Great

Leah C · 18 May 2026
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excellent as always thank you

Daria D · 18 May 2026
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Detailed and comprehensive. There was chance to ask questions and have discussion.

Hattie H · 18 May 2026
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Response: Thank you, Hattie. We appreciate your feedback and are pleased to hear the session was detailed and comprehensive, with opportunities for discussion and questions throughout.

Very helpful And was good to practise again Fab refresh etc Very good

Anita B · 18 May 2026
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Very good course

Paul J · 18 May 2026
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Excellent

Trudy C · 15 May 2026
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Response: Thank you, Trudy. We appreciate your feedback and are pleased to hear you had a positive experience.