RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 301–310 of 3,248 reviews

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I thoroughly enjoyed this course. Lucy, the trainer was excellent in her presentation. It was very relevant to our job role.

Colette S · 04 Feb 2026
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Lucy's presentation and explanation of the course was excellent

Emelda C · 04 Feb 2026
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I really enjoyed the refresher course today I found Lucy very knowledgeable about the course made it interesting and good at demonstrating the breakaway techniques

Chris B · 04 Feb 2026
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Response: Hi Chris. Thank you for your feedback. I’m glad to hear you enjoyed the refresher course and found Lucy’s knowledge and demonstrations of the breakaway techniques engaging and helpful.

Really good

Susan S · 30 Jan 2026
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Course was Refreshing and Fun.

Farukat W · 30 Jan 2026
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Great course at refreshing what you have already learnt. nice friendly trainer, will help if your not sure.

Leigh S · 30 Jan 2026
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Response: Hi Leigh. Thank you for your feedback. I’m glad to hear that you found the course a helpful refresher and that Alan was friendly and supportive.

Course was very informative.

Love B · 29 Jan 2026
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Lesson was well taught and understood. The trainer was very patient and made sure it was understood before introducing the next topic.

JOYCE O · 29 Jan 2026
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Response: Thank you, Joyce. We appreciate your feedback and are pleased to hear the session was clearly delivered and that Linsey's patient approach supported your understanding throughout.

Lovely tutor very informative

Tracy R · 27 Jan 2026
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Very good refresher course

Helen Y · 27 Jan 2026
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