Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.
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Showing 311–320 of 3,407 reviews
It was a pleasurable course. Caroline is an amazing tutor.
Response: Thank you, Esther. We appreciate your feedback and are pleased to hear you had a positive experience and valued Caroline’s delivery.
It was good to have a refresher as it reminded me the breakaway techniques and made me more confident.
Interesting refresher course where all participants engaged well and my previous knowledge was refreshed. Thank you.