RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 291–300 of 3,248 reviews

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The training was great

Islamiat A · 05 Feb 2026
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Over all it was enjoyable informative good trainer

Keith A · 05 Feb 2026
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Response: Hi Keith. Thank you for your feedback. I’m glad to hear you found the training enjoyable and informative, and that the trainer met your expectations.

A lovely day mixing with other staff

Paul J · 05 Feb 2026
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Great

Sean F · 04 Feb 2026
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Excellent course

Joanne T · 04 Feb 2026
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Enjoy the course and it was helpful

Everton W · 04 Feb 2026
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Course was really helpful and the trainers was vet helpful

Alisha C · 04 Feb 2026
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Very good course and trainers will come in useful for work if needed

Karen S · 04 Feb 2026
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Thoroughly enjoyed this refresher course. The practical side was very relevant to my position. I am now in a better position to support both customers and staff.

Ann-Marie L · 04 Feb 2026
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Response: Hi Ann-Marie. Thank you for your feedback. I’m glad to hear you thoroughly enjoyed the refresher course and found the practical side relevant to your role. It’s great to know you now feel in a better position to offer support when required.

Great refresher course, both ladies made it interesting and easy to follow

Stephanie F · 04 Feb 2026
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