RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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A very interesting course to help me at my workplace and everyday life. I have really enjoyed it. Superb trainers as well

Emmanuel A · 02 Apr 2026
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Response: It’s great to hear you found the course both interesting and useful beyond the workplace. We’re so pleased you enjoyed it and had such a positive experience with the trainers.

Delivered PBS very well explained everything throughly throughout the course Both jack and jo have been great.

Dana M · 02 Apr 2026
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The course was very good and informative the trainers were very helpfull

Angela L · 02 Apr 2026
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Very good. Trainers I have learned a lot Straight forward instruction I enjoyed it

Ferlistas M · 02 Apr 2026
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Educative

Sophia S · 01 Apr 2026
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Very useful and well presented by the trainer.

Mothlubur R · 01 Apr 2026
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Response: Thank you for your feedback! We’re really glad you found the session useful and well delivered.

It was really good

Ian O · 31 Mar 2026
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Great trainer, thanks Adam. Always checked understanding of group throughout. Thank you.

James T · 31 Mar 2026
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Response: Thank you for your feedback! We’re really pleased Adam created such a supportive learning environment and kept everyone involved throughout the session.

Very clear explanations and enjoyable.

Susan F · 31 Mar 2026
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Excellent

Moses D · 31 Mar 2026
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