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RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher Reviews

Maria P, 16 Jun 2025

Very welcoming, vibrant and upbeat, shared information, examples and scenarios not heard before during this training course, which have been helpful to further out knowledge on PBS to better support our service users. Very present session.
Response : Hi Maria, Thank you for taking the time to share this wonderful feedback. It really is fantastic to read, and we're so glad to hear that completing the course will further support you in your role and benefit the people you support. Thanks again!

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Kirsty H, 06 Jun 2025

Very clear and organised training. Good mixture of discussion and tasks. Trainers very friendly and very happy they provided lots of snacks.
Response : Hi Kirsty, Thank you for taking the time to share this feedback. We're glad to hear you enjoyed the training and the delivery by both Sam and Kerry, and that you had the opportunity to engage in meaningful discussions. We hope that completing the refresher will further support you in your role.

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Brenda R, 05 Jun 2025

Very helpful course

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Stuart B, 05 Jun 2025

Excellent interaction from the trainer and engaging throughout.

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Meineke F, 05 Jun 2025

Very helpful thanks a lot

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Claire W, 05 Jun 2025

Always a good refresher for PBS Does work within our services. Ripley makes the training interesting and engaging.

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Gary W, 05 Jun 2025

Spent time with people making sure that they are fully understanding
Response : Thanks, Gary, for taking the time to leave feedback. We're glad to hear that Ripley took the time to explain the course material and support learning. We're also pleased to hear that you enjoyed the delivery of the session. Thanks again.

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Tia J, 05 Jun 2025

Course was amazing, felt like it covered everything I need in my field of work. Both trainers delivers the training brilliantly

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Ellie B, 05 Jun 2025

Sam and Kerry were wonderful and very understanding and thought provoking.

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Darren M, 04 Jun 2025

Really important refresher, instruction were clear and discussions were important. It was nice to be able to talk about personal experiences that we have had between the initial course and the refresher, get advice from the trainers as well as the other participants

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