RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 211–220 of 3,349 reviews

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Jonathan and Peter engaged the course members well. We all seemed to enjoy it and everyone participated.

Lesley T · 14 May 2026
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Response: Thank you, Lesley. We appreciate your feedback and are pleased to hear Jonathan and Peter supported an engaging session with good participation throughout the group.

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Fantastic

Martin M · 14 May 2026
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Response: Thank you, Martin. We appreciate your feedback and are pleased to hear you had a positive experience.

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The course went smoothly and fun, Both Jonathan and Peter delivered it professionally. and also made it fun

kim W · 13 May 2026
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Very good, Clear instructions throughout from Jonathan and Peter

Gaynor S · 13 May 2026
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Linsey was very outstanding in the refresher training delivery

Nkechi N · 12 May 2026
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Very enjoyable refresher. Good content and always thorough practical. Presented well. I've not had to use breakaway yet so always good to refresh skills.

Frances H · 12 May 2026
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Response: Thank you, Frances. We appreciate your feedback and are pleased to hear you found the refresher enjoyable, with clear content and practical elements that supported revisiting and maintaining your skills.

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Excellent trainer, explains the information easy to learn and demonstrates good skills

Lorraine D · 12 May 2026
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“

An excellently delivered training session that was informative. The trainer was very engaging, making the topic relatable to everyday practice. I learned valuable, practical skills that I am excited to apply immediately.

Elizabeth A · 12 May 2026
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Response: Thank you, Elizabeth. We appreciate your feedback and are pleased to hear the session was informative and engaging, with learning that felt relevant to everyday practice. It’s great to know you feel positive about applying the skills covered.

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Great refresher always good to refresh.

Fallon S · 12 May 2026
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Response: Thank you, Fallon. We appreciate your feedback and are pleased to hear you found the refresher valuable.

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Great refresher, kieren covered all angles I had a few questions in which he was able to answere

CRAIG D · 12 May 2026
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