RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,235 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 211–220 of 3,248 reviews

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Great training refresher, training provider was very knowledgeable and helpful, answered all questions

Monika W · 26 Mar 2026
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Good training course for my work giving professional ways of working for safe practice in difficult situations to ensure the safety of service users and staff

Anne B · 26 Mar 2026
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Response: Thank you for your feedback, Anne – it’s really appreciated! I’m glad you found the training useful and that it supports safe and professional practice to ensure the safety of service users and staff.

Trainer was informative, helpful, easily understood

Bernard H · 24 Mar 2026
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Response: Really appreciate you sharing your feedback, Bernard. I’m pleased to hear you found the training informative, helpful and easy to understand.

Very friendly, kind. Knowledgeable and good communication skills. Perfect trainer

John M · 24 Mar 2026
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I enjoyed the course. It gave me everything I needed to know without dragging it out.

Gillian A · 24 Mar 2026
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Kieran was friendly and knowledgeable. He involved all participants and encouraged everyone to engage.

Sarah R · 24 Mar 2026
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Response: It’s great to hear your feedback, Sarah. Thank you for sharing. I’m glad you found Kieran friendly and knowledgeable, and that he encouraged everyone to get involved. I’ll be sure to pass your comments on.

Kieran is a really good trainer, very patient when teaching the moves.

Jayne M · 24 Mar 2026
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Excellent instructor. Well informed course

Stephen K · 24 Mar 2026
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Thank you , course delivered in a way easy to understand , clear instruction, room spacious and comfortable . Thank you for the help and understanding over the breakaway technics which I've always struggled with but now feel more confident ,thank you for your patience

Christine C · 24 Mar 2026
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Response: Many thanks for your feedback, Christine – we really appreciate it! I’m pleased to hear you found the session clear and easy to understand, and that you feel more confident with the breakaway techniques. It’s great to know the environment and support made a positive difference.

Alan presented the course very well

Cheryl B · 20 Mar 2026
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