RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 161–170 of 3,349 reviews

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“

Very informative, Jack was very enthusiastic (especially in this heat) worked well with us and are needs on the day!

Alexander J · 29 Jun 2026
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“

Very informative, easy to follow and well-structured. The trainer was knowledgeable, approachable, and encouraged participation throughout.

Marisa T · 24 Jun 2026
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Response: Thank you, Marisa. We appreciate your feedback and are pleased to hear the session was informative, well structured, and easy to follow. It’s great to know the delivery encouraged participation and supported your learning throughout.

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Excellent lecture and training

Toba A · 23 Jun 2026
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All good in informative

Justin T · 23 Jun 2026
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Response: Thank you, Justin. We appreciate your feedback and are pleased to hear you found the session informative.

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Amazing

Ian d · 22 Jun 2026
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Very good course, instructor polite and helpful, always helped if required

WAYNE H · 22 Jun 2026
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“

Very friendly,helpful and understanding of people’s needs good knowledge of course

Julie S · 22 Jun 2026
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Response: Thank you, Julie. We appreciate your feedback and are pleased to hear the Alan's knowledge and supportive approach contributed to a positive learning experience.

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Very informative and enthusiastic tutor. Covered a large amount of info

Gary F · 18 Jun 2026
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“

A good trainer and I understood every section

Queen O · 18 Jun 2026
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Response: Thank you, Queen. We appreciate your feedback and are pleased to hear the trainer’s delivery supported your understanding throughout the session.

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Kieran is very warm, a good speaker and engaging. He explains the topic in a very open understandable way, giving practical examples to make it easy to follow. I also find the topic of PBS very logical and well thought out in general.

Jonathan H · 17 Jun 2026
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