RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Great information and practical techniques. Exceptional trainer who included all but never humiliated anyone or made feel stupid. Good group and enjoyable day. Trainer was very approachable and adapted to my physical needs. Thank you.

Alison P · 07 Nov 2025
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Response: Hi Alison, Thank you for your feedback and kind words. I’m pleased to hear you found the training informative and practical, and that the trainer created an inclusive and supportive environment. It’s great to know the session was enjoyable and adapted to your needs. Thanks again.

Good course

Lisa M · 06 Nov 2025
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It's helps me to improve my knowledge

Revathy K · 06 Nov 2025
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Jack didn’t attend

Freya B · 06 Nov 2025
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Jack didn’t attend Craig made it relatable and engaging Katie Donnelly

Katie D · 06 Nov 2025
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The course was engaging and practical. There were lots of experience sharing among participants who have been on the job for long years

Victoria M · 06 Nov 2025
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The course was very informative. The trainer Craig kept everyone engaged and made it interesting. All aspects were relevant to my job role and customers I support. Thank You Kala

Michaela R · 06 Nov 2025
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Response: Hi Michaela. Thank you for your feedback. I’m pleased to hear you found the course informative and engaging, and that the content was relevant to your role and the people you support. We hope that by attending the course, it will further support you within your role. Thanks again!

Amazing trainer, really enjoyed and very helpful technique to use

Sidrah A · 06 Nov 2025
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Very interactive and informative

Natasha B · 06 Nov 2025
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Jamie was friendly, informative, and engaging. Overall fun session!

Alyssa A · 06 Nov 2025
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