Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,007 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 1,031–1,040 of 3,781 reviews (5 star)

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“

An excellent learning trainer who explains concepts clearly and patiently. The sessions were well-structured, engaging, and easy to follow. The trainer encouraged questions and made sure everyone understood before moving on. I gained a lot of confidence and practical knowledge, and I would highly recommend this trainer to anyone looking to learn effectively.

Roseina B · 21 Jan 2026
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Response: Hi Roseina. Thank you for your feedback. I’m glad to hear that you found the sessions clear, well structured, and engaging, and that the trainer’s approach supported understanding throughout. It’s also good to hear that the course helped build confidence and practical knowledge. We hope that attending the course will continue to support you within your role.

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Entertaining presenter

Joanne H · 19 Jan 2026
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Fantastic trainer jack - polite , funny , knowledgeable and great delivery

Jenny W · 19 Jan 2026
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Response: Hi Jenny. Thank you for your feedback. I’m glad to hear that you found Jack polite, knowledgeable, and engaging, and that his delivery made the session enjoyable. It was great having you in the course, and I’m pleased it supported your learning.

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Engaging and i formative

Jyolsna M · 19 Jan 2026
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Very informative and helpful session. No bad comments.

Monica T · 19 Jan 2026
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Excellent. Thank you.

Lesley L · 19 Jan 2026
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Very educative thanks

Margaret A · 19 Jan 2026
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Good interactive course

Shynu M · 19 Jan 2026
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Engaging trainer Learnt lots to take away

Kathryn J · 19 Jan 2026
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Engaging, much better than initially was expecting. Good to see how it can be implemented at work

Ben L · 19 Jan 2026
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