Practical breakaway techniques and clear demonstrations are the course’s most valued features, with attendees saying they have time to practise safely, ask questions and revisit methods until they understand them. They praise knowledgeable, approachable trainers who use real-life scenarios, humour and discussion to keep sessions engaging, while the focus on de-escalation, prevention and safety builds confidence for handling challenging situations at work. Some find the theory and slides longer or more repetitive than necessary.
Generated from recent reviews; may not reflect every review
Showing 71–80 of 712 reviews
Started a bit late but no issues, think the reading the paper booklet out try put a small activity as sitting for a long period of time can be tiring
Practical was great! The theory was a little slow, not very engaging
Excellent training provided…clear and got all staff engaged
Dan was absolutely fantastic, great course leader and very thorough.