Practical breakaway techniques and clear demonstrations are the course’s most valued features, with attendees saying they have time to practise safely, ask questions and revisit methods until they understand them. They praise knowledgeable, approachable trainers who use real-life scenarios, humour and discussion to keep sessions engaging, while the focus on de-escalation, prevention and safety builds confidence for handling challenging situations at work. Some find the theory and slides longer or more repetitive than necessary.
Generated from recent reviews; may not reflect every review
Showing 41–50 of 712 reviews
Could be half day for the practical and e-learning for the theory
Enjoyable formative session with constructive guidance to adapt to our roles at work
good training and advice but not ideal for the residents in our home
Gracie was a wonderful trainer. Happy to answer all questions and gave extra support when needed.
Really good and insightful course. Brilliant trainer.