Attendees particularly value the course’s practical, step-by-step approach to safe de-escalation and physical intervention, with repeated practice building confidence for real workplace situations. They describe knowledgeable, patient and approachable trainers who explain theory clearly, demonstrate techniques carefully, answer questions and adapt to different learning needs. Sessions are interactive, supportive and professionally delivered, with relevant scenarios, evidence-based content and attention to patient and staff safety. Some reviewers find venues cold, noisy or limited in refreshments.
Generated from recent reviews; may not reflect every review
Showing 571–580 of 746 reviews
Peace & John both are perfect instructors for this course.
The trainers were so amazing and the training was impactful. Cheers 🥂
Peace was very knowledgeable & interactive which kept us engaged & active throughout the course. She was also asking questions throughout which made us think about what we were doing. She demonstrated professionalism throughout the course.
I’m impressed with the staff knowledge and understanding of the modules