Attendees particularly value the course’s practical, step-by-step approach to safe de-escalation and physical intervention, with repeated practice building confidence for real workplace situations. They describe knowledgeable, patient and approachable trainers who explain theory clearly, demonstrate techniques carefully, answer questions and adapt to different learning needs. Sessions are interactive, supportive and professionally delivered, with relevant scenarios, evidence-based content and attention to patient and staff safety. Some reviewers find venues cold, noisy or limited in refreshments.
Generated from recent reviews; may not reflect every review
Showing 251–260 of 696 reviews (5 star)
I am very happy.. this is one of the best
It was amazing experience and really impactful
Gracie was very competent, professional, friendly, approachable. Ensured if we needed to go through anything again, we could. Thank you.
Trainer was very capable and approachable.
The trainers were exceptional good. They were kind and knowledgeable in the techniques. Great job