CSTF (All in One Day) Mandatory Training reviews

4.9 (32,584 reviews)
AI summary of reviews

Practical, interactive delivery makes this mandatory training easy to engage with, as attendees value trainers’ subject knowledge, clear explanations, patience and humour. Reviews highlight real-life examples, demonstrations, discussion and opportunities to practise, ask questions and take part. The course is well organised, accessible and relevant to care roles, helping attendees refresh existing knowledge, learn updated guidance and feel more confident applying safe techniques at work.

Interactive deliveryPractical demonstrationsKnowledgeable trainers

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Showing 31–40 of 61 reviews (1 star)

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London
SYLVANUS B · 28 Aug 2025
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The content of the course was at a level far below that expected. Some of the training was out of date. A large proportion of the course was factually incorrect and based upon misguided opinion. It was very concerning that clinical staff who potentially have no experience of high quality / nhs mandatory training would be reliant on the course to inform them of essential topics such as data handlings, safeguarding and moving and handling. The safeguarding aspect of the training was in no way provided to an appropriate level for anyone delivering health or social care.

Sheffield
Tracy F · 28 Aug 2025
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Instructor was very disrespectful, talked over people after asking questions and expecting answers. Also asked questions to deliberately confuse us, admitting to ask questions in a different way so it didn’t make as much sense. Quite condescending to others and argued with almost all answers that weren’t exactly what he was looking for. Instructor gave many off topic examples and went on unnecessary tangents about random things. Asked for all phones to be put away, and when someone brought it out respectfully to check it, not interrupting everyone, and previously stated she needed to check it for child care issues, he yelled at everyone about their phones and that the next person to do so would be kicked out of the class and swore at us while yelling about it.

London
Camryn W · 04 Jul 2025
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Poor communication. Difficult interaction. She was rude to several people. I question her sanity and ability to train on this course. The whole day was a total waste of time.

Croydon
Jacqui N · 18 Jun 2025
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I found the training session today very poor. I have completed it for 3 years now all with different trainers and this was the worst. The practical parts were rushed at the end only one demonstration with the hoist from the trainer no time to practice this due to poor time management despite the course not finishing till 17:40 The course was not interactive Paul read from the slides and did not engage with the group. He engaged with a couple of particular members from the group those from a mental health background as this was clearly Paul’s experience. Although Paul was friendly it felt very new to him and robotic of reading the PowerPoint and playing the videos. Paul him self was yawning throughout the later part of the day. Although we are there to learn this course is designed for people who already have experience of a minimum of 6 months in the care setting and I felt parts of the course were patronising and as if there was no experience in the room. To have people join half way through the day was new to me this time and it caused a significant delay as we did introductions again the safety brief again which I think impacted the ability to test out using the equipment.

London
Joanne A · 04 Jun 2025
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The trainer was good,he made us understand manual handling.

Bristol
Christopher M · 27 May 2025
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Trainer informative and up to date.

Newcastle upon Tyne
Xolani N · 24 May 2025
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I found the trainer interested only in participants of higher pay grades , showed a lot of racism towards candidates. The coursework slides included terrorism and community charity's dealing with radicalism. Towards the end we spent almost 15/20 mins watching a video based in hospital on resuscitation......this benefitted noone in the classroom.

Glasgow
Wendi R · 16 May 2025
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I learned lots today really helpful.

London
Rupinder K · 16 May 2025
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Tutor seemed to know very little of the slide content, often talking at anecdotal tangents

Cardiff
Stuart D · 29 Mar 2025
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