CSTF (All in One Day) Mandatory Training reviews

4.9 (35,353 reviews)
AI summary of reviews

Practical, interactive delivery makes this mandatory training easy to engage with, as attendees value trainers’ subject knowledge, clear explanations, patience and humour. Reviews highlight real-life examples, demonstrations, discussion and opportunities to practise, ask questions and take part. The course is well organised, accessible and relevant to care roles, helping attendees refresh existing knowledge, learn updated guidance and feel more confident applying safe techniques at work.

Interactive deliveryPractical demonstrationsKnowledgeable trainers

Generated from recent reviews; may not reflect every review

Showing 11–20 of 102 reviews (2 star)

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“

I was a bit disturbed by the information relayed to us by the course tutor when talking about radicalisation. She told the class that radicalisation was the far right? I was waiting for the lady to finish the sentence with something like “ and also the far left” or explaining it didn’t have to be political , that it could be religious etc . This was not forthcoming ? I found this bizarre.? I questioned the lady and asked what about other forms of radicalisation. She closed her hands and said such as? Before I could answer, she said do you mean religious? I said “no, not just religious but any form of extremist ideology, for instance the far left”She then replied yes ,but they all fall under and descend from extreme far right. I was absolutely flabbergasted…….. I found Karen engaging but and very knowledgeable in other areas. I do feel like this needs to be highlighted today. It was unhelpful to understanding the broad spectrum of radicalisation and picking out one unit as the culprit for it all …. In all honesty, it was slightly bizarre.

ross f · 13 May 2026
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“

I feel that it would’ve been okay as a refresher course but not for someone just starting out in health care. It was not informative enough, if questions were brought forward they were shut down quite quickly if it was a different opinion or scenario to the trainer. The practical was not informative, people that had NEVER used the hoist before instead of being shown 1-1 and talked through it was just put as the client in the hoist, was done in groups of 4 while. The trainer went to the back of the room or was talking to people sat watching. We were shown a slides sheet for all of 15 seconds, not spoken or shown how to use it to move patients and no one was allowed to practice with it. We were not shown or spoken to about all different slings, how to ensure you have the right sling to fit the patient. Luckily I have been in care since leaving college and have had very in depth and good training and have a lot of experience so I know good practice but if I was new to care and that was all my training on manual handling and two slides in safeguarding etc then I would not feel confident and would request more training with a different provider.

Milton Keynes
Lauren T · 11 May 2026
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Whistle stop tour!! Moving and handling and BLS too basic for new comers.

Sarah P · 25 Apr 2026
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The training covered far too much in short space of time Information very vague on serious training needs Plenty of equipment people not assessed to competency

Newcastle upon Tyne
Emma M · 11 Apr 2026
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“

It’s a very interesting and entertaining training session.

Newcastle upon Tyne
Jude N · 02 Apr 2026
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Nil at the moment

Luton
Patrick M · 19 Mar 2026
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Good

Bindu P · 17 Mar 2026
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A disappointing course

Liverpool
J D · 11 Mar 2026
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As an administrator who was booked onto this by my employer, this had zero relatabiliy to the job im in. If I was medically qualified, this may have been useful. However, the trainer was focused more on the Law side of the training rather than the practical aspects (as per his background) and was mildly homophobic when explaining how he didnt feel that Sexual Orientation should be a protected characteristic and that it shouldn't be there, along with mildly transphobic when explaining sex and gender reassignment. From this alone, I felt uncomfortable and slightly unsafe in his presence.

Samuel M · 08 Mar 2026
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Agency should have sent me on the ils not bls the building was cold

Lauren W · 03 Mar 2026
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