Showing 11–20 of 66 reviews
Understanding the difference between sympathy and empathy + the response with TED and allowing the silence to permit the story to unfold to create a comfortable environment
Thanks to Claire for facilitating an inclusive training.
Brilliant. Claire, the trainer, was is very enthusiastic and knowledgeable. An excellent trainer
Brilliant, interactive and engaging. Thank you Claire for this informative session.
A very engaging trainer and a pleasure to attend and learn the content.
Very useful course as a refresher for some things and learning new things. Thank you
Very good content, I initially thought the time between short coffee breaks would drag somewhat but due to the interactive and engaging nature of the content the day went quite fast
Great delivery of a sometimes dry subject matter . Claire made the time and SM enjoyable to learn about.
Very good interactions between colleagues. Good facilitation by Claire.
Overall a really practical and thoughtful training session. Good use of theory but with the practical sessions this is much more impactful