Natalie D, 13 Dec 2025
Thank you for showing me how to handle various scenarios and situations
Alberto , 09 Dec 2025
Managed to cover so many topics in a short period of time whilst keeping our focus and enagagement throughout the course, there was always something to do, no chance to get bored or distracted, great course overall.
Craig w, 03 Dec 2025
Brilliant. Claire, the trainer, was is very enthusiastic and knowledgeable. An excellent trainer
Grant S, 03 Dec 2025
Brilliant, interactive and engaging. Thank you Claire for this informative session.
Colin P, 03 Dec 2025
A very engaging trainer and a pleasure to attend and learn the content.
Calvin B, 03 Dec 2025
Very useful course as a refresher for some things and learning new things. Thank you
Marc , 03 Dec 2025
Very good content, I initially thought the time between short coffee breaks would drag somewhat but due to the interactive and engaging nature of the content the day went quite fast
Dan P, 03 Dec 2025
Thanks to Claire for facilitating an inclusive training.
Michael R, 03 Dec 2025
Understanding the difference between sympathy and empathy + the response with TED and allowing the silence to permit the story to unfold to create a comfortable environment
Huw J, 04 Nov 2025
Overall a really practical and thoughtful training session. Good use of theory but with the practical sessions this is much more impactful