I would love to have Rodderick Fedd as my Instructer again for the rest of my courses that I have till I graduate. He is very helpful, informative, and knowledgeable on all aspects. I very much appreaciate him and how he teaches.

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[ Inappropriate review ]

Daniel H, 09 Jul 2022

Enjoyed this course more than ITIL4

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[ Inappropriate review ]

Joseph J, 09 Jul 2022

I thought this course would provide me with a much better understanding of how to troubleshoot and use PC's, but I don't feel confident in my abilities since so much of the course content was wrong. The corresponding TestOut labs were mismarked and made doing the correct homework a tiresome process. I don't want it to reflect negatively on the instructor, because he did the best he could with what he had, but the admins at ACI set everyone up for failure.

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[ Inappropriate review ]

Antonio R, 01 Jul 2022