Happy Reviews

Well, structured course curriculum. Paul is very good at engaging all the participants in the sessions.

This was a good opportunity for me to be a part of HL. Personally I have learnt many new concept. Hope these all will be useful and i shall get an opportunity to use it in future.

Over all its a great learning and experience. In future time duration should be increased.

Good training. Pace was ok.

I thought it was a great introduction to the course. Michael facilitated really well times of introductions and initial activities in breakout rooms, whole group conversations and the dissemination of information. We were asked for line managers to attend, which I think there may have been some confusion over as this wasn't introduced or discussed with the line managers in attendance, until one of them mentioned it. My own LM couldn't attend as had a prior engagement, but I was pleased as felt either a shorter separate call or time with me passing on information would be a more effective use of his time.

Good first session, lot's of information but clearly presented.

some bits I didn't quite get such as the coffee cafe thing at the end but appreciate Brendan said we will be going through things in more detail in future sessions

It was great - the only element I'd hope to find out was how to swiftly group 'open text' responses in surveys, where respondents will give similar answers, but in multiple ways, c/o spelling, grammar, spacing etc. But that's a different course, I suspect.

Thanks to Sal, a very informative session and I learned some really useful tools and techniques to help me manage my inbox. I now have to put these into practice....!

Thanks very much Ebe, I enjoyed that and really appreciated the depth you went into when we asked :)