Happy Reviews

Very insightful course that gets you thinking about your management style and how to be more effective whilst learning.

Found it very useful and it was good to practise the techniques. A good mix of role play, group sharing, scenario based activity and brainstorming

the course is brilliant. really great and practical. Gill is patient, approachable and effective. I think examples relevant to the homelessness sector including client facing or admin roles would be helpful. some examples could be substituted with our Christmas offers and activities/housing situations/ support needs...etc I feel one day is also a lot to take everything in. maybe two half days would be better in terms of new skills sinking in and allowing us to get along with other work tasks without missing parts of the training.

Really successful and relevant for my day to day work

I really enjoyed the course and feel I have learnt a lot of practical excel skills.

Really enjoyed the course, content, time for reflection, meeting and discussions with other delegates from across TLC.

What an amazing course, from content, to the materials provided and how well it was delivered by Rachel

really enjoyable and helpful, thanks so much :)

I think I will be able to carry out the library functions I need to do!

Insightful, really good to be involved with. Very interactive.