Happy Reviews

Great learning. Enacting on scenarios has driven some confidence. Good feedback culture

A great session but very content heavy with lots of models. Great to attempt them but by the end of the day almost too much to digest and my head is now swimming with overlapping models.

I really enjoyed today's session. However, it was quite content heavy and most of the techniques will require quite extensive practice. I am not sure if I will be able to implement all of them in my communication till the next session.

Generally, I felt it was well paced and I was able to follow it. However when it came to areas that were more complicated and took more time I was conscious I was falling behind.

Use of the liberating structures to run a meeting. Try to use some of the strategies learnt to handle any trigger situation

Thank you very helpful session

Really enjoyed the course and met some lovely people. Feeling motivated.

Really enjoyed the day. Rachael was an informative facilitator and made the day enjoyable.

Suzi is an amazing coach. Within the short hours she has taught not only me but many other elements of the group vital skills in regards to improving our customer service skills

Very happy with this session Learnt a lot and was very happy with the staff member that was leading the session she made us feel very comfortable and happy