Showing 2,691–2,700 of 6,425 reviews (4 star)
Great overview and lots of interaction with all A great start to raise awareness in people who are "new to this stuff" Change is contextural and some examples were good but not 100% applicable We need to avoid the Meatloaf song "All revved up and no place to go" - there must be a plan to implement the stuff.
Our trainer was excellent. Very friendly and helpful, and explained things clearly. I would have liked more opportunity to try things out as they were being explained to me, but appreciate this would have made the course much longer.
Overall I found the session very easy to follow and at a great pace. I would have liked more interaction. This is how you do something and then having a go ourselves. Structure was a bit haphazard, but overall everything was covered. I would definitely recommend Happy.
It was challenging to think of outstanding conversations that needed to be had, I think the lack of content in some cases affected what we got out of the day as it felt a little over-laboured towards the end. Perhaps we could have notice and reflect on previous difficult conversations or scenarios
Ed was great at keeping us all together, making sure everyone had understanding and was supportive and inclusive if we had questions.
I am not a fan of virtual courses. With a single screen, it was difficult to flit between windows for the trainer, Project and the manual and I tended to get left behind from time to time. From experience with Happy, it all works much better when it's delivered in a training room. The timings were not very good: A 1300 start meant having no lunch break - or having to bolt an early lunch. Morning sessions would have been much better - or perhaps a later start but that would have meant running on to 1730.. on a Friday, when people's ability to focus would have fallen off sharply.
Good, maybe could be split into four days - whole day is quite long for training
This training has helped me learn new ways of dealing with difficult clients as well as how best to help myself after I have had a difficult day.
I really enjoyed the training but the only thing I would change would be the number of break out rooms, or put people in larger breakout rooms rather than 1-1. I personally found it quite a lot and would have rather had a few less 1-1s and more group discussion.
A good engaging course that y own objective of understanding basic coaching techniques to develop skill in evaluation abs delegation