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I think it will be useful when I practice techniques. Active listening is always key! Thanks everyone
Maureen is a great facilitator and is very engaging, was only my first full day session but loved every minute of it.
DJ was a great facilitator and was very engaging
It was a very enjoyable course and very informative. I will be taking away a lot of advice and will implement it in my work going forward. And have more confidence in my role
Great class, interactive.. enjoyed every bit and getting to know more of my colleagues