Happy Reviews

It was a great course that gave some practice ways of handling difficult situations with customers but also in personal life

Loved how interactive and engaging the content was

Very good! Suzi was great, and I learnt a lot of relevant information that can be applied to my job role.

It was a very engaging course that was tailored to the very specific needs of our work place, departments and roles. Throughout the different focal points a constant return to case studies and experience consolidated these concepts.

Really enjoyed the course and got out of it than I expected. Suzi was a great facilitator and adapted well to the groups needs.

The course was very self-reflective and lead to several interesting conversations around a multitude of relevant topics. It also offered a few practices methods to get through obstacles, I'd have liked there to be a tad more as I personally find concrete solutions more helpful. Overall it was a very useful course, thank you!

Provided great food for thought!

Great to connect, discuss and have the space to connect. It was also nice to celebrate today.

I think having a 2 week gap in-between sessions stretched the course out too much making hard to recall some of the earlier session. The break was also not long enough to allow us to implement what we're learning which may have been the intention. I think overall the course was great as was Rachael

It was a really fun day :)