Happy Reviews

The only issue was connection at the beginning of the course but this is something which has to be taken into consideration when doing online courses. Daphne was very professional and knowledgeable

Was a good overview, and useful to have time for additional questions/demos. Quite a bit of audio interference (perhaps mute everyone as standard) and a few audio delays. Would have been useful to have the training materials in advance.

Very useful session. I learned several other things and consolidate what I already knew.

Really enjoying the course! Thanks so much. I like the interactive stuff and breakout room activities. I loved the last exercise today with the case study - it felt really practical and useful to imagine what we’d say and do and to discuss that with others.

Nicky was a really exceptional facilitator for this course and made the whole session across both days very valuable and accessible.

good training - would have been helpful if we had the manual to follow at time of training so can refer to.

A great course, which was really engaging and helpful. I loved the fact there were a lot of practical tasks, Adele facilitated really well. One of the best courses I have been on.

I thought it was a great demonstration of the use of the structures and how they could be used. As someone who is then going on to use them, I would have liked a bit of time to discuss possible pitfalls around the structure being used and how to avoid/overcome them from both the trainer (who has obviously used them) and others on the course

very useful. Cathy was very knowledgeable and friendly approach. Felt comfortable to ask questions without being judged. Got some useful tips to use moving forward.

A really quick but varied, thought provoking and useful course. You are pushed out of your comfort zone with role play, but get such a sense of achievement afterwards. I was very nervous about doing role play to address my weak spots, but found it most useful to practice before taking into real life - and with people who are going through the same thing. Cathy was very enthusiastic, knowledgeable and inclusive.