Happy reviews

Overall the course was great and I really enjoyed the two days. Dez was great. If anyone was looking to improve their presentation skills I would wholeheartedly recommend the course.

It would have been good if we all had the same set up. Some elements on the telephones did not work and I felt that the instructors time was waisted a little because of this.

It was unfortunate that not all our equipment worked, which was no fault of the trainer, as we weren't able to do all exercises - particularly the phone.

The only reason I have put a 4 for structure and pace was that the morning session was quite full and I would have liked to have explored a few more things in greater depth but I realise we did need the time and space in the afternoon. Maybe the course just needed to start half an hour earlier and end half an hour later. (I also recognise two of us had to leave slightly early due to medical appointments.

Had a great exspirence at happy people. The course was very insightful and the facilitator (Nicky) was amazing, really made the content come to life.

Excellent training as always. Lovely venue and people. Nice to have lunch provided so I shouldn't complain, I though it was quite bland a d the biscuits could be nicer.

Really enjoyed the day,the course was set a the right level and pace,made better by only having two on the course.

Course would be very useful to someone who wasn't particularly familiar with Microsoft applications or computer work in general. To myself I found everything fairly straightforward and easy to pick up, however it is still useful to have a course facilitator to ask questions to.

I felt the course was, possibly a little bit basic for my needs.

We didn't really use the handbook but I will take it away and refer to it at work