Reed Learning Reviews

This was a really useful webinar and helped to cover the aspects needed for this next assignment. l

Lucy was extremely knowledgeable on this unit. Thoroughly enjoyed the session and activities presented which enabled great engagement. Overall Lucy was very helpful and happy to answer any questions.

I loved that it was a small group and I was able to ask very specific questions I've had. Answered all my questions I came to the course with and gave me more ideas for how to complete. I really appreciate it!

Lorraine Barlett WAS SUPER!

Felt more relaxed on this course being my second. Lorraine explained things really well and the recap before was really good and refreshing.

Really helpful and engaging

My tutor was very supportive, always available and very knowledgeable. For me personally in future I would select the training course that includes periodic seminars as this time I did not, I went for the "on demand" training. Most modules on the VLE supplied subject the slides from a group webinar to review but the recording of the actual seminar was not available so it was hard to relate to the slides. If this was available on demand this would have made it better for me but that is just my personal choice - I think I chose the wrong route at the beginning and should have selected the course which gave seminars on set dates etc. but I was not sure what would be best when starting out.....hindsight is a wonderful thing. I was not disappointed with the course though I will just make a different choice next time.

The course was much harder than I had anticipated. Lucy was very experienced , and helped to manage my time and expectation of submissions very well.

i emailed with a complaint to support on 12/07/2023 and didnt get a response. My email said I am not finding Dee very helpful, I’d like to keep this anonymous – please don’t cc Dee in your response. I find myself constantly chasing to see if she’s had any of my submissions as she never responds and always has her OOO on. It took her nearly two months to respond to my first draft submission of 5C003 and I emailed her 3 times within that period regarding it. I'd also like to add that i asked for help with one of my submissions - simply to check if i was on the right track and she told me to google the answer. She also did not instruct me when i had finished my course, not an acknowledgment on me being finished or the timeline for results. One of our catch up sessions i didnt attend and she didnt even chase to see where i was. For this reason i will be using a different training provider for Level 7 as i am worried i'll have this trainer again or someone else who is unsupportive. I'd like to commend Lorraine Bartlett. She stuck out for me as a great trainer and very personable.

Lorraine Bartlett is truly a credit to Reed Learning (was Watson Martin). Lorraine believed in my ability to complete the course and she supported me every step of the way.