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Thom was very helpful and insightful, and his prison officer experience really helped to ground and apply the learning on conflict resolution especially.
Excellent engaging session. The course is interactive and provides transferable skills.
Thom made the course very easy to follow and engage with. It gave me great skills to be able to complete my role.
Really relevant from our point of view to what we are dealing with on a daily basis.
Informative and good interaction with other participants
Enjoyable course. Skills learned easily applicable