Ben R, 05 Nov 2025
Rachel was fantastic 👏 thanks Rachel x
Matthew E, 05 Nov 2025
Proactive session, well paced and educational!
James B, 05 Nov 2025
Very informative course, enjoying so far!
Charlotte C, 04 Nov 2025
Brilliant module Mark. Role play scenarios allow you to get out of your comfort zone and think on your feet! Feedback from other colleagues helpful for future experiences. Thank you again!
Joseph A, 04 Nov 2025
Another fantastic module delivered by Mark. He always does a fantastic job in getting us to think through different situations and what else we could do to resolve issues. He got us out of our comfort zones in some of the tasks but done this in a way where we would be dealing with in life queries without a doubt enabling us to deliver a better experience to our customers! Once again thank you Mark!!