Showing 1–10 of 342 reviews (4 star)
Great practice and overview on presenting
It was good refresher on how to present compelling narratives
Very helpful and practical. I took a lot of Sophies tips and tricks
Really enjoyed this session, found the trainers engaging and explained each topic clearly. But beware, there is a role playing session... My only real criticism of the session was role play! In the nearly 25 years of working in customer service, I have never found role play to accomplish anything but induce unnecessary stress and anxiety. One can't act how they would in a real situation, it's just embarrassing or uncomfortable. I couldn't concentrate on anything at the start of this session, it was only after role play that I could relax, enjoy the rest of the training and appreciate all that came before in the training.
A brilliant day that has totally shifted my confidence levels with regards to dealing with a crisis and as such, regional and national journalists. I have learned how to bridge and pivot media enquiries over the phone.
Great challenging course, very useful for all aspects of frontline coms.
Very good and useful of live sessions on communication with concrete example and straight and fair feed back.
To the point Constructive A good refresher of the basic principles A safe place
Very useful skill, clear and concise rules to apply.