Notification of change of venue far too late - you should have called the candidates directly rather than an email which was not picked up until too late. This put unfair pressure and stress on our participant who then had to hurry to another venue. Because of this, everyone was late and the course leader (who had also gone to the wrong venue) decided to hurry the course along to still finish at 4pm. As a result we felt the course was rushed, not as professional as it should have been, and critical areas may not have been given the attention deserved.

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mark w, 14 Nov 2018

it was a good course with a brilliant trainer who had good knowledge and made the course enjoyable

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lee w, 14 Nov 2018

The trainer was very good and very helpful.

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Hazel M, 14 Nov 2018

Both trainers were good - however as this is a developing area, at times they could not always answer every question asked.

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Dawn H, 13 Nov 2018

Venue was too small for 12 people. Very quick course and a lot of information to be processed in a very short space of time - also course seemed to deviate from the booklet - Personally if the booklet had been used more and referenced through out the course - the learning assessment at the end would have made a bit more sense and questions easier to answer and understand.,

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Tesco, 2, 12 Nov 2018

The feedback I have been given from colleagues attending the course is good. I was told it was informative and dealt with everything needed for first aid.

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