Eirini K, 03 Dec 2021
Great course, very engaging, learned a lot and will try to apply the learnings to my day to day. The exercises are great as they put theory into practice and helping really take away some learning. Maybe in this course as well I would add a day so that we get more of a balance between theory and practice. The fact that the group was smaller in this occasion and we were interacting more helped me absorb more information.
Anna P, 03 Dec 2021
i really enjoyed Lou, her energy, examples, knowledge and the way she run the course.
Edwina S, 03 Dec 2021
Really great course, very personable tutor. We would benefit from materials and extra materials she referenced during the course being sent on post the course. The team were really honest and involved. They all contributed greatly. The tutor gave great examples of situations which helped people think of their own
Eirini K, 03 Dec 2021
The course was really good, engaging, with examples, not a single boring moment - the only thing I would like added is maybe an additional day so that we can do more exercises and practice more.
Cathy K, 01 Dec 2021
Thanks a lot - it was extremely helpful!
Tia S, 01 Dec 2021
I really enjoyed Lou's session on Influencing and Assertiveness, she explained each learning topic in a very understandable and relatable way. She was very engaging and subtly 'influenced' great participation from the group to speak in discussion breaks. I feel I understand more about myself in terms of the way I can manage my reactions and approach to conversations to ensure I am conveying the true meaning of my opinions. thank you Lou!
Cécile T, 01 Dec 2021
Great course and trainer. Lou is amazing!
Anthea D, 01 Dec 2021
I attended the Assertiveness session, delivered by Lou. I felt it was delivered incredibly well, she conveys concepts and messages clearly and all of the exercises were well managed. I definitely feel i've had the opportunity to put the skills and strategies i have learnt during the course to use. The workbook is also very clear and easy to work through. I will definitely put these skills to use in my current role.
Tia S, 25 Nov 2021
I really enjoyed this two part training course, it was very well planned out by having the knowledge/learning content in the first part, then having the opportunity to put your learning into play with a group of highly professional actors. I found the techniques used very effective in helping me understand my style of negotiation and the way I come across during a challenging conversation, and feel inspired having watched my colleagues carry these out as well. Lou was a very engaging presenter and I feel completely present when carrying out one of her training sessions. she makes everything easy to understand and comfortable when speaking to the group. Ellie and her team were amazing when acting out the scenarios and were very adaptable to our responses when acting these out. Great constructive feedback was given and I feel much more confident in the way I'd carry out addressing a challenging conversation as a result. thank you so much!
Elpida S, 25 Nov 2021
The conversation and presentation was very useful for the topic